Product managers are not only accustomed to going into the unknown, wading through lots of information, and dealing with ambiguity, we actively seek out those kinds of experiences. For me, there’s no better representation of that idea than customer interviews. We go into interviews with no expectation of what we’ll…

It’s my favorite dinner party game: hearing what my husband tells people I do as a product manager when he thinks I’m not listening. Top winners include “she’s the boss of the internet,” “she talks to engineers so other people don’t have to,” and “I don’t know, she’s a neeeerd.”…

We’ve all seen this Venn diagram for product management, and yet, I’d argue it’s got it all wrong. Sure, product management encompasses a wide breadth of skills. Yes, product managers are expected to be literate or proficient in a number of areas in order to be successful in the…